CarveCast app support
Good turns. Great conversations. Help with the CarveCast iPhone and iPad app.
Get in touch
Email adam@thehouse.tv with your device model, iOS version and a description of what happened. Please keep passwords and private account information out of support messages.
Listen offline
Open an episode in Listen and choose Download for offline listening. Keep the app open until it finishes. The Downloaded filter shows the episodes available on your device. You can remove a downloaded file from its episode page.
Podcast playback
Tap the mini-player to open the full controls. You can seek, change speed and skip backwards or forwards. Listening positions are saved on your device. Audio continues with the screen locked; your lock-screen controls can pause, resume and skip.
Resort guides
The guide text is bundled with the app and saved catalogue updates are available offline. Photographs, streamed films, Instagram and official resort websites need a connection. Pull to refresh when online to get the latest catalogue.
Your trip and journal
Add a resort from its guide, choose dates in My trip and tick your packing list. Save personal ski-day notes in the journal. These tools do not book travel, accommodation or lessons.
Your data
Plans, saved items, visited places and listening positions are local to this device. Standard device backups may include this data. My trip includes a control to clear personal app data. Remove downloaded audio separately from the episode page.